The company 1Million Bot, responsible for the project “Voice Automation in the logistic-port field“, subsidized by the Ports 4.0 Fund of Puertos del Estado, has carried out the final demonstration of the pilot carried out in the TMS terminal of the port of Alicante. The event was attended by the president and the director of the Port Authority of Alicante, the head of Innovation and the head of Project Monitoring of Puertos del Estado, the project managers from 1Million Bot, the TMS terminal as project facilitator, Paceco-Momentum staff, as well as guests from other terminals and ports.
The project consisted of the development of a platform of connected intelligent virtual assistants that allow, through natural language by voice, to automate tasks and interconnect different software tools used in the logistics-port environment such as TOS (Terminal Operating Systems) to incorporate:
- Machine-human interaction for voice command management of the systems connected to the platform.
- Process automation, allowing the definition of processes that include actions in the different systems and tools integrated in the platform.
The developments are mainly based on natural language processing (NLP) applied to speech recognition and the detection of intentions in conversations. The most relevant technological base is the use of Machine Learning techniques in the area of natural language processing.
